Annual Contract for FirstWatch Maintenance and Support for San Antonio Fire Department (SAFD) ID#: 25-210242 This is a contract amendment to the annual contract with FirstWatch Solutions, Inc. in the amount of $46,187.84, to extend the contract for 4 years to continue maintenance and support services for the San Antonio Fire Department’s (SAFD) bio-surveillance and monitoring software, for a total amended contract value of $117,561.05. This software interfaces with the Computerized Aid Dispatch (CAD) to analyze Emergency Medical Services (EMS) and Fire call data, identifying trends or clusters of incidents such as overdoses, flu cases, heat-related illness, and structure fires, and generates alerts or reports for quick response to potential public health issues and incidents. FirstWatch is a proprietary software and is the only source for maintenance and support of this system. [Ben Gorzell Jr., Chief of Financial and Administrative Services; Troy Elliott, Chief Financial Officer, Finance] Procurement Method: Amendment Awarded Vendor(s): FirstWatch Solutions, Inc. Term of Contract: September 1, 2026, through August 31, 2027, with three, one-year renewal options Total Contract Value: Total Contract Value: $117,561.05 (Base Contract + previous amendments = $71,373.21; this amendment = $46,187.84) Annual Contract Value: $10,716.12 Year 1 $11,251.93 Year 2 $11,814.53 Year 3 $12,405.26 Year 4 Funding Source: General Fund
This is a contract amendment to the annual contract with FirstWatch Solutions, Inc. in the amount of $46,187.84, to extend the contract for 4 years to continue maintenance and support services for the San Antonio Fire Department’s (SAFD) bio-surveillance and monitoring software, for a total amended contract value of $117,561.05. This software interfaces with the Computerized Aid Dispatch (CAD) to analyze Emergency Medical Services (EMS) and Fire call data, identifying trends or clusters of incidents such as overdoses, flu cases, heat-related illness, and structure fires, and generates alerts or reports for quick response to potential public health issues and incidents. FirstWatch is a proprietary software and is the only source for maintenance and support of this system. [Ben Gorzell Jr., Chief of Financial and Administrative Services; Troy Elliott, Chief Financial Officer, Finance]Summary
The San Antonio Fire Department (SAFD) contract with FirstWatch Solutions, Inc. for bio-surveillance and monitoring software is being amended to extend for 4 years, through August 31, 2030. This amendment adds $46,187.84 to the contract, bringing the total amended value to $117,561.05. The software analyzes EMS and Fire call data to identify public health trends and potential incidents, interfacing with the Computerized Aid Dispatch (CAD) system. This is a sole-source contract as FirstWatch is the only provider for this proprietary system.
Citizen Impact
This contract extension ensures the continued operation of software that helps the SAFD monitor public health trends and respond to emergencies, potentially improving response times for issues like overdoses and flu outbreaks.
Confidence
high