Baltimore

Committee on Legislative Investigations

Agenda Items (6)

CALL TO ORDER

INTRODUCTIONS

ATTENDANCE

ITEMS SCHEDULED FOR PUBLIC HEARING

Informational Hearing – Status of Computer-Aided Dispatch System FOR the purpose of inviting officials from Baltimore City Information and Technology, the Fire Department, and the Baltimore Police Department to discuss protocols for maintaining the Computer-Aided Dispatch (CAD) system, outages of the CAD system and how they are communicated and restored, and a timeline and budget for the replacement of the CAD system.

25-0044R

Summary

This resolution invites officials from Baltimore City Information and Technology, the Fire Department, and the Baltimore Police Department to an informational hearing. The hearing will focus on the current status of the Computer-Aided Dispatch (CAD) system, which is approximately 20 years old and handles over 2 million calls annually. Key discussion points will include protocols for maintaining the system, communication and restoration procedures during outages, and the timeline and budget for its replacement, estimated at $9.5 million.

Citizen Impact

This hearing addresses the critical 911 emergency response system. Residents can expect updates on system reliability, outage communication, and plans for a necessary $9.5 million replacement to ensure continued public safety services.

Confidence

high

THIS MEETING IS OPEN TO THE PUBLIC